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DEFECTIVE MERCHANDISE
Unless otherwise noted, all of our merchandise, except closeout and factory seconds, is guaranteed against defects in material and workmanship for 1 year from the date of purchase. Defective merchandise may require return to the manufacturer for evaluation and adjustment at their option. Merchandise returned for any other reason must be new and in it's original condition.
Returns - Other than Defective Merchadise
New, unused merchadise may be returned for credit or exchange as follows:
Merchandise must be returned with all original tags attached and original packaging. You must overwrap all manufacturer's boxes. Customers returning merchandise in damaged manufacturer's packaging or with less than all tags attached will be subject to a $10.00 re-box fee. Returns for credit or exchange must be received within 45 days after the original order ship date. Returns received later than 45 days after the order ship date will receive store credit only.
Please note that you are responsible for all shipping and handling costs when making a return of merchandise for reasons other than errors on the part of Texas Fowlers. This includes our original shipping costs on FREE SHIPPING items. On all authorized returns you will be credited with the cost of the item, not the shipping charge. And, on exchanges, you will be billed for the return shipping and handling - this includes mercahndise that is free shipping on the original purchase.
Call 1-888-212-9935 or send an e-mail describing the problem and providing order identification information to: txfowlers@sbcglobal.net
to obtain return authorization. Returns can not be accepted without a return authorization number shown on the outside of the returned merchandise.
PLEASE NOTE THAT WE DO NOT ACCEPT RETURNS ON INTERNATIONAL ORDERS.
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